MyRefDesk.com

Dictionary.com
Online English dictionary, thesaurus and reference guide. Includes word games, online translator, and word of the day feature.
dictionary.reference.com/

Management by Wandering Around: Reference Rovering and Quality Reference Service
Describes the business concept of management by wandering around and details how it can be used in providing patrons with better reference assistance.
www.michaellorenzen.com/

Live, Digital Reference Marketplace
Library Journal article by Buff Hirko reviewing products and companies.
www.libraryjournal.com/

Bernie Sloan's Digital Reference Pages
Several bibliographies, lists, papers, and reports on online or virtual or digital reference services.
www.lis.uiuc.edu/

Virtual Reference: Overrated, Inflated, and Not Even Real
Article critical of chat and e-mail reference services in libraries.
www.charlestonco.com/

Cooperative Reference Service Policy Manuals
Guidelines to help libraries create cooperative agreements to share reference services between institutions.
www.ala.org/

Minnesota Opportunities for Reference Excellence
The goal of Minnesota Opportunities for Reference Excellence continues to be improving the overall quality of reference service, which includes the reference interview, print and electronic sources, and Readers' Advisory.
www.arrowhead.lib.mn.us/

24/7 Reference
Product and services information and customer support.
www.247ref.org/

Bartleby.com: Reference
Includes "Roget's International Thesaurus of English Words and Phrases" and Houghton-Mifflin's "Roget's II: The New Thesaurus," third edition.
www.bartleby.com/

Mozilla XUL and Script Reference
A easy-to-read reference to XUL programming.
www.xulplanet.com/